Privacy Policy

Last updated: May 15, 2025

At Reeltime-AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

Account Information: When you sign up, we collect your Google ID or your email address, depending on your sign-up method.
Usage Data: We use Google Analytics to gather aggregated data about how users interact with our platform. This includes browser type, IP address, time spent on pages, and other anonymous usage metrics.
Purchase Data: We may retain anonymized records of purchase activity for internal reporting and analytics. These records are not linked to your personal identity.

2. How We Use Your Information

To create and manage your account.
To authenticate login and provide access to your account.
To send essential service communications (e.g., account confirmation, password resets, or deletion confirmations).
To analyze usage trends and improve our platform.
We do not sell or share your account information with any third parties.

3. Third-Party Services

We use the following third-party services to enhance your experience:

Google Analytics: For anonymous usage tracking and site performance insights.
YouTube: We embed YouTube videos on our platform, which may use cookies or track viewing behavior.
Stripe: All payments are securely processed through Stripe. We do not store or access your payment details.

These services may collect data in accordance with their own privacy policies. You can review them here:

4. Data Retention

We retain your account data as long as your account remains active.
You may delete your account at any time using the "Delete Account" option in your profile settings.

Upon deletion:

All personal data is permanently removed from our systems.
To prevent re-registration with the same email, we retain a hashed (non-identifiable) version of your email address.
Anonymous purchase history may be retained for analytics and business insights. This data cannot be linked back to your identity.

5. Your Rights

You have the right to delete your account at any time. Since we only store your email address to provide access to our service, deleting your account will also remove all associated personal data from our systems.
To delete your account, use the "Delete Account" option in your profile settings. If you need help, you can contact us at support@reeltime-ai.com.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: support@reeltime-ai.com